Refund Policy

Each HitZero! Cheer Hair ponytail is custom made to order, created specifically for your athlete. Because of this, returns and exchanges are handled on a case-by-case basis.

 

I am happy to review return or exchange requests if:

• The hairpiece has not been worn

• There is a drastic color mismatch

 

Friendly and timely communication is important to me. If you have any concerns, please contact me within 48 hours of delivery so we can work together to find the best solution.

My goal is for every client to feel confident and happy with their purchase, and I truly appreciate your understanding as I provide custom, personalized products.